Monitoring Professional Services



Managed Monitoring ServicesTOP top

YJT has built out a robust monitoring infrastructure that allows us to seamlessly integrate managed monitoring services with our clients' operations:

  • Professionally colocated infrastructure based in Chicago, designed to be fully redundant
  • Monitoring, data storage, and portal infrastructure owned and operated by YJT
  • Connectivity to client site(s) via internet (with peristent VPN option)
  • YJT monitoring hub on client site collects data from client devices and polls network gear
  • Client data secured and accessable only by authorized users
  • Monitoring templates and configurations implemented and maintained by YJT engineers
  • Ability to route alerts to YJT's NOC, to client, or to both

Service DeskTOP top

YJT's 24x7 Service Desk can naturally be integrated with monitoring services:

  • YJT engineers receive alerts in our ITIL-process-based Network Operations Center (NOC)
  • Issues can be addressed by YJT or escalated to client resources
  • See more information about YJT's Service Desk

Assessment & RemediationTOP top

If you already have a monitoring implementation, YJT can help you to improve its effectiveness and redundancy:

  • Assess ability to recover from disaster scenarios
  • Assess ability to handle outages and failures
  • Assess signal-to-noise ratio of received alerts
  • Assess overall effectiveness of solutuion, viability for future projects, and ability to expand with your business
  • Design, planning, and implementation of measures to mitigate any issues found

Ongoing Maintenance & SupportTOP top

YJT also offers continued support and maintenance of your existing monitoring solution, should you desire to offload this work:

  • Ensure monitoring infrastructure is secure, patched, and current
  • Ensure capacity remains sufficient to handle load
  • Maintain healthy, fast backend systems (database)
  • Ensure alerts are handled properly and archived where appropriate

Implementation ServicesTOP top

Should you need consulting services to assist your team with implementing specific monitoring projects, YJT offers all its capabilities in network, server, storage, virtualization, application, performance, and uptime monitoring to ensure your project reaches a successful conclusion.